Frequently Asked Questions
Everything you need to know about building your dream indoor golf setup.
How long does shipping take for golf simulators and launch monitors?
Standard shipping typically takes 5-7 business days. However, custom enclosure kits and premium simulator packages may require 2-3 weeks for processing and freight delivery due to their size and weight.
Do you offer professional installation services?
While our DIY enclosures are designed for easy assembly, we do partner with certified installers in select regions. Please contact our support team to see if professional installation is available in your zip code.
What is your return policy on launch monitors and software?
Launch monitors can be returned within 30 days if they are in original, unopened packaging. Please note that activated software licenses are non-refundable and cannot be transferred.
Can I use my own golf clubs with the simulators?
Yes, all our simulators and launch monitors are compatible with your standard set of golf clubs. We recommend using clean, unmarked premium golf balls for the most accurate data tracking.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to build your indoor range now and pay over time.
What kind of space requirements do I need for a full swing setup?
We generally recommend a room with at least 9 feet of ceiling height, 12 feet of width, and 15 feet of depth to ensure a safe and comfortable full swing environment.