Returns & Exchanges
At The Indoor Golf Shop, we want to ensure you are completely satisfied with your golf simulator gear. If your purchase doesn't meet your expectations, you can return most items in new condition within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully pack your items in their original manufacturer's packaging, ensuring all components, manuals, and protective materials are included to avoid restocking fees.
Ship the Package
Affix the provided shipping label or your own trackable shipping method to the box and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing